FAQS

You Ask, We Answer...

HOW DOES IT WORK?

Here at ReDress we specialise in selling your surplus items on your behalf. 50% of the final selling price will go to the items owner once the item has sold. If your item(s) don't sell you simply take them back.

Bring your items into the shop, we usually take a max of 6 items but you can let us choose the ones we think will sell. We will register your details and give you a client number and a collection date.

Items are usually listed for 6 weeks, if they don't sell within this time you can collect them or we can donate them to our charity partners. Uncollected items will be donated 2 weeks after they are delisted.

We do not buy items - we sell on your behalf.

See our T&C's for more details.

WHAT KIND OF ITEMS DO YOU TAKE?

We take anything from high-end designers to high street favourites.

Style is key - if the items look good then so do we! This is why we only take immaculate items that are clean and in perfect condition.
We may refuse your item if it is not in great condition or if it is not something that will fit the style of the boutique.

Need a more in depth look at some of the brands we accept...

HOW DO I SELL MY ITEMS WITH YOU?

Please bring your items into the boutique and we will select the ones that are likely to sell and agree a price. Once the item sells you will be paid 50% of the sale price.

HOW LONG WILL YOU STOCK MY ITEM(S) FOR?

We will stock your items for up to 6 weeks depending on seasonal demands. If the item hasn't sold in this time then you will have 14 days to collect your item. If you do not collect within this time then we will donate your item(s) to charity.

See our T&C's for more details.

WHAT IS YOUR RETURNS POLICY?

We do not accept returns or offer refunds. All our items are sold as seen so please make sure your are happy with the item before you buy it and you have tried it on and inspected it.

See our T&C's for more details.